Privacy and Website Agreement (“Agreement”)
This is an Agreement between you (“User”) and www.10bclaw.com (“Website”) governing your use of this Website. By accessing or using the Website, you agree to the terms and conditions set out herein.
Urgent Matters Disclaimer:
If you are facing immediate criminal charges, police detention, or another urgent legal matter, do not rely on this Website. Contact our office directly by phone. The Website is not designed for emergency communication and using it does not create a lawyer–client relationship.
No lawyer–client relationship is created between you (the User) and 10(b) Criminal Law Centre Professional Services, its lawyers, or employees merely by accessing or using this Website. A formal lawyer–client relationship is only established once a retainer agreement has been signed and accepted by 10(b) Criminal Law Centre.
The User further:
- Acknowledges that the information contained on the Website is intended for general informational purposes only and should not be relied upon as legal advice.
- Acknowledges that the information on the Website may not be complete, accurate, or current.
- Acknowledges that the information provided may not apply to the User’s particular legal circumstances.
- Agrees not to rely on the information on the Website for any purpose, including defending criminal charges or making legal decisions.
- Understands that a qualified lawyer must be consulted, with full particulars of the User’s situation, to obtain proper legal advice.
- Acknowledges that the Website does not provide legal advice and is not a substitute for professional consultation.
- Releases 10(b) Criminal Law Centre, its lawyers, and employees from any liability arising from reliance on any content on the Website.
- Understands that any information or material submitted via the Website (contact forms, email, or otherwise) is not guaranteed to be reviewed, responded to, or treated as confidential until a retainer agreement is executed.
- Agrees to promptly retain and consult a lawyer regarding any legal matter.
- Consents and agrees to the terms, including the collection and use of personal and non-personal data, as set out in the Privacy Agreement below.
- Acknowledges that contacting the firm through the Website, email, or phone does not in itself create a lawyer–client relationship.
- Acknowledges that the Website is operated solely by 10(b) Criminal Law Centre Professional Services and is not a lawyer referral service.
- Acknowledges that any external links or third-party content are outside the control of 10(b) Criminal Law Centre and accepts that the Website has no responsibility for such content.
- The User uses the Website at their own risk. The Website and its contents are provided on an “as is” and “as available” basis and may not always be accurate, complete, or up to date.
- By using this Website, the User agrees that all disputes relating to the Website shall be governed by the laws of Ontario and Canada, and adjudicated exclusively in the courts of Ontario.
- The User agrees not to send confidential or privileged information through the Website. Until a formal retainer agreement is signed, information submitted may not be protected by solicitor–client privilege.
- The Website and all its contents are the property of 10(b) Criminal Law Centre Professional Services and are protected by Canadian copyright law. The User is not permitted to copy, reproduce, or distribute Website content without prior written consent.
- The User’s license to use the Website is automatically terminated if the User breaches any part of this Agreement. The Website reserves the right to modify this Agreement at any time without notice.
Privacy Agreement
The Website advises Users that it may collect both personal and non-personal information.
Information Collected
- Personal Information provided voluntarily through contact forms, email, or intake processes (such as name, phone number, email, or case details).
- Technical information such as IP address, browser type, cookies, analytics, and usage patterns.
- Non-personal information through Google Analytics, cookies, and similar tools, used to improve Website performance.
How We Use Information
Personal Information is collected only for legitimate purposes, such as:
- Responding to inquiries submitted via the Website.
- Assessing potential client matters.
- Providing requested information about our legal services.
- Website performance monitoring, research, and analytics.
We do not sell, rent, or trade your information.
Disclosure
Personal Information may be disclosed to:
- Lawyers and staff of 10(b) Criminal Law Centre for the purpose of responding to your inquiry.
- Trusted third-party service providers (e.g., secure IT providers, analytics services) bound by confidentiality agreements.
- Courts, regulators, or law enforcement if required by law.
Cookies and Embedded Content
- The Website may store cookies for user convenience (e.g., remembering contact details).
- Articles or pages may contain embedded content (videos, images, external resources), which behave as if the User had visited the external site directly. External sites may collect data, use cookies, or track interactions independently of this Website.
- Users can disable cookies in their browser settings, though this may affect Website functionality.
Retention of Data
- Comments, form submissions, or other User content may be retained indefinitely for administrative, legal, or security purposes.
- User data may also be checked through third-party spam detection services to ensure Website security.
- Users may request access to, or deletion of, their personal information, subject to legal or professional obligations.
Security
We take reasonable measures to protect personal information through physical, administrative, and technical safeguards. However, Users are cautioned that transmission of data via the Internet is never fully secure.
Privacy Policy – Text Message Communications
Purpose of Text Messaging
10(B) Criminal Law Center (“the Firm”) uses text messaging (SMS) to communicate efficiently with clients and potential clients. Messages may include appointment reminders, scheduling updates, case notifications, and—if express consent has been provided—occasional marketing or educational information about our legal services.
Consent
By providing your mobile phone number and agreeing to receive text messages, you consent to receiving messages from 10(B) Criminal Law Center.
You can withdraw your consent at any time by texting STOP in reply to any message or by contacting us directly at 1-888-886-10BC (1-888-886-1022) or via our website at https://10bclaw.com.
Frequency and Charges
Message frequency may vary depending on your case activity or communication preferences. Standard message and data rates may apply as per your mobile carrier plan. The Firm is not responsible for any carrier charges incurred.
Data Collection and Use
We collect and store your phone number and any communication content solely for legitimate business purposes, such as:
- managing appointments and case-related updates,
- responding to inquiries,
- providing requested information about our legal services, and
- sending optional promotional or informational content if you’ve opted in.
Your information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and will never be sold or shared with third parties without your consent, except as required by law.
Data Collection and Use
Phone numbers and message records are retained only as long as necessary to fulfill the purpose for which they were collected or as required by law. When no longer needed, they are securely deleted or anonymized.
Security
We use secure systems to store client contact information and safeguard it against unauthorized access, disclosure, or misuse. Access to personal information is restricted to authorized personnel who require it to perform their duties.
Opt-Out and Support
You may opt out at any time by replying STOP to any text message or contacting us directly. To obtain help or additional information, text HELP or contact us at:
10(B) Criminal Law Center
110 James Street, Suite 226
St. Catharines, Ontario
Phone: 1-888-886-10BC (1-888-886-1022)
Website: https://10bclaw.com
Contact Information
For privacy inquiries, data access requests, or complaints, please contact:
10(b) Criminal Law Centre Professional Services
Ontario, Canada
📧 Email: info@10bclaw.com
📞 Phone: +1 888 886 1022
🌐 www.10bclaw.com